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The Open Prison of the Big Data Revolution: False Consciousness, Faustian Bargains, and Digital Entrapment.

Title: The Open Prison of the Big Data Revolution: False Consciousness, Faustian Bargains, and Digital Entrapment.
Authors: Ngwenyama, Ojelanki1 (AUTHOR) ojelanki@torontomu.ca; Rowe, Frantz2 (AUTHOR) frantz.rowe@univ-nantes.fr; Klein, Stefan3 (AUTHOR) stefan.klein@uni-muenster.de; Henriksen, Helle Zinner4 (AUTHOR) hzh.digi@cbs.dk
Source: Information Systems Research (INFORMS). Dec2024, Vol. 35 Issue 4, p2030-2058. 29p.
Subject Terms: *SOCIAL impact; *HIGH technology industries; *BIG data; CRITICAL theory; RISK society; DIGITAL technology
Abstract: Although some scholars raise alarm about societal harm emerging from Big Data practices, critical social theory (CST) Information Systems research on the structures and dynamics driving Big Data practices is rare. In this research commentary, we interrogate how tech firms use social practices and platform design to strategically manipulate individuals into accepting datafication and data assetization that accrue positive data network effects for themselves and mostly negative data network effects (economic loss, social and privacy harm) for individuals. We draw on the ideas of Heidegger and Marcuse to critically question the Big Data paradigm in order to develop better understanding of the social implications for individuals and society. Using the concepts of false consciousness, digital entrapment, and Faustian bargains, we critically inquire into the Big Data practices that keep us tethered to digital platforms. Specifically, we interrogate sociomaterial structures that socially condition individuals into a digital habitus and to identify themselves as homo digitalis, who view all their "relations" (social and economic) as digital. This social conditioning reproduces a false consciousness that constricts our worldview, undermines our rational choices, and enables the risky compromises we make with tech companies that manipulate and exploit us with their increasingly oppressive Big Data practices and related dark patterns. We critically analyze the case of Microsoft Viva to provide an illustration of how mundane digital tools can condition our reality and entrap us into an open prison. We argue that if we do not critically interrogate our false consciousness of the digital and understand how digital giants colonize our social systems by structurally embedding Big Data practices, we will continue to be susceptible to manipulation and digital entrapment. Ongoing risky compromises with tech firms will erode the very foundations of the "good life," freedom, liberty, and personal privacy, and they will institutionalize the open prison. The CST explanation we propose and the research agenda we outline are meant to encourage research into solutions to the digital entrapment problem. History: Suprateek Sarker, Senior Editor; Robert Gregory, Associate Editor. Supplemental Material: The online appendix is available at https://doi.org/10.1287/isre.2020.0588. [ABSTRACT FROM AUTHOR]
: Copyright of Information Systems Research (INFORMS) is the property of INFORMS: Institute for Operations Research & the Management Sciences and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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