| Title: |
Getting employee buy-in to quality management. |
| Authors: |
Knouse, Stephen B.; Strutton, H. David |
| Source: |
Quality Progress. Apr99, Vol. 32 Issue 4, p61. 4p. 1 Diagram, 1 Chart. |
| Subject Terms: |
*EMPLOYEE orientation; *EMPLOYEE selection; *QUALITY control |
| Abstract: |
Focuses on the creation of realistic expectations among new employees in business organizations practicing quality management. Consequences of unrealistic expectations; Conduct of realistic job previews; Team interviewing as part of employee selection; Benchmarking of job previews. |
| Database: |
Business Source Premier |