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Assessment of dispensing practices and patient's knowledge of dispensed medicines in a hospital pharmacy, Ethiopia.

Title: Assessment of dispensing practices and patient's knowledge of dispensed medicines in a hospital pharmacy, Ethiopia.
Authors: Ambaye AS; School of Pharmacy, Asrat Woldeyes Health Science Campus, Debre Berhan University, Debre Berhan, Ethiopia. aseyfu7@gmail.com.; Zewdie S; Department of Pharmacy, College of Medicine and Health Sciences, Injibara University, Injibara, Ethiopia.; Siraj EA; Department of Pharmacy, School of Health Sciences, College of Medicine & Health Sciences, Bahir Dar University, Bahir Dar, Ethiopia.; Yayehrad AT; Department of Pharmacy, School of Health Sciences, College of Medicine & Health Sciences, Bahir Dar University, Bahir Dar, Ethiopia.; Addisu ZD; Department of Pharmacy, School of Health Sciences, College of Medicine & Health Sciences, Bahir Dar University, Bahir Dar, Ethiopia.; Kebede SY; Department of Pharmacy, School of Health Sciences, College of Medicine & Health Sciences, Bahir Dar University, Bahir Dar, Ethiopia.; Kassa MT; School of Medicine, Asrat Woldeyes Health Science Campus, Debre Berhan University, Debre Berhan, Ethiopia.; Endalifer BL; School of Pharmacy, Asrat Woldeyes Health Science Campus, Debre Berhan University, Debre Berhan, Ethiopia.
Source: Scientific reports [Sci Rep] 2025 Jul 30; Vol. 15 (1), pp. 27869. Date of Electronic Publication: 2025 Jul 30.
Publication Type: Journal Article
Language: English
Journal Info: Publisher: Nature Publishing Group Country of Publication: England NLM ID: 101563288 Publication Model: Electronic Cited Medium: Internet ISSN: 2045-2322 (Electronic) Linking ISSN: 20452322 NLM ISO Abbreviation: Sci Rep Subsets: MEDLINE
Imprint Name(s): Original Publication: London : Nature Publishing Group, copyright 2011-
MeSH Terms: Health Knowledge, Attitudes, Practice* ; Pharmacy Service, Hospital*; Humans ; Ethiopia ; Female ; Male ; Adult ; Cross-Sectional Studies ; Middle Aged ; Surveys and Questionnaires ; Prospective Studies ; Drug Labeling ; Young Adult ; Patient Education as Topic ; Adolescent ; Aged
Abstract: The label on dispensed medicines should provide the patients with clear and complete instructions about their medications. The patient's knowledge of their dispensed medication as they exit health facilities holds a central place in the overall outcome of treatment. This study aimed to assess labeling and patient understanding of dispensed drugs as a pharmaceutical care quality. Institutional-based cross-sectional prospective study was conducted at Felegehiwot Comprehensive Specialized Hospital from June 1 - 30, 2023. Data was collected prospectively from patients or caregivers using a structured questionnaire. The data was then analyzed by SPSS 26.0 and finally presented by descriptive statistics. A total of 341 respondents participated in this study with a total of 532 drugs being dispensed to them. The mean dispensing time spent with patients was 102 s. The mean patient knowledge score and the mean labeling score of dispensed drugs were found to be 66.7% and 49.71% of the total expected score, respectively. None of the respondents recalled any additional information (e.g. side effects, drug-drug (food) interactions) about the dosage regimen of specific drugs they received. The study highlights inadequate labeling and counseling practices, with incomplete medication information and limited patient knowledge. Enhancing dispenser training, providing patient education materials, and improving label quality are recommended to promote safe and effective medication use.; (© 2025. The Author(s).)
Competing Interests: Declarations. Competing interests: The authors declare no competing interests.
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Contributed Indexing: Keywords: Dispensed drug; Dispensing practice; Labeling; Outpatient pharmacy; Patient knowledge
Entry Date(s): Date Created: 20250730 Date Completed: 20250730 Latest Revision: 20250802
Update Code: 20260130
PubMed Central ID: PMC12311001
DOI: 10.1038/s41598-025-13826-2
PMID: 40738951
Database: MEDLINE

Journal Article