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An Examination of the Factors Leading to Students' Preference and Satisfaction with Online Courses

Title: An Examination of the Factors Leading to Students' Preference and Satisfaction with Online Courses
Language: English
Authors: Baker, David Mc. A.; Unni, Ramaprasad; Kerr-Sims, Shantia; Marquis, Gerald
Source: International Journal for Business Education. Apr 2021 (161):112-129.
Availability: International Society for Business Education. Web site: https://www.ijbe.online/
Peer Reviewed: Y
Page Count: 18
Publication Date: 2021
Document Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Descriptors: Student Satisfaction; Preferences; Undergraduate Students; African American Students; Black Colleges; Online Courses; Electronic Learning; Synchronous Communication; Usability; Prior Learning; Affordances; Expectation; Grade Point Average; Business Administration Education
ISSN: 2164-2877
Abstract: This paper presents the results of a one-year study of undergraduate business students' preference and level of satisfaction with online instruction at one university. A questionnaire was voluntarily completed by 305 undergraduate business students during the 2019-2020 academic year. Multiple regression analysis revealed that prior experience with online courses, ease of communication, personal benefits--convenience of taking online courses and expectation of improving GPA were positively associated with satisfaction in online courses relative to face-to-face courses. Learning benefits from online courses such as availability of course materials did not have a significant relationship. Satisfaction was positively related to preference for online courses. Demographic factors such as age and gender had no significant effect on satisfaction with online courses.
Abstractor: As Provided
Entry Date: 2021
Accession Number: EJ1312277
Database: ERIC