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Allegations, Abuse and Discrimination: Using Student Evaluation of Teaching Surveys to Support Student and Educator Wellbeing

Title: Allegations, Abuse and Discrimination: Using Student Evaluation of Teaching Surveys to Support Student and Educator Wellbeing
Language: English
Authors: Samuel Cunningham (ORCID 0000-0002-3110-5281); Abby Cathcart (ORCID 0000-0001-7003-1273); Tina Graham (ORCID 0000-0001-6691-4401)
Source: Student Success. 2023 14(3):92-103.
Availability: Queensland University of Technology. QUT Library, GPO Box 2434, Brisbane, OLD 4001, Australia. Tel: +61-07-3138-5345; e-mail: journal@unistars.org; Web site: https://studentsuccessjournal.org/
Peer Reviewed: Y
Page Count: 12
Publication Date: 2023
Document Type: Journal Articles; Reports - Research
Descriptors: Teacher Evaluation; Teacher Welfare; Student Welfare; Student Surveys; Violence; Educational Discrimination; Educational Environment; School Safety; Risk; Risk Assessment; Student Attitudes; Artificial Intelligence; Foreign Countries; Feedback (Response); Automation
Geographic Terms: Australia
ISSN: 2205-0795
Abstract: Student Evaluation of Teaching surveys (SETs) are used at universities to inform teaching practice and subject design. However, there is increasing concern about the impact of allegations, abuse, and discrimination in survey open text components. Here we discuss the implementation of an automated screening mechanism using a combination of dictionary and machine learning approaches. We present both a process diagram detailing how the screening is performed, as well as a form of categorisation for comments that are unacceptable or indicate a potential risk of harm. Examples of real comments in each of these categories are presented to demonstrate the depth of the challenge and potential cause for concern. Ultimately, we argue that student and educator wellbeing are inextricably connected and exposing staff to abusive and discriminatory comments causes harm. Furthermore, SETs are an important channel for students to raise concerns about their own wellbeing and potentially unsafe experiences in the learning environment.
Abstractor: As Provided
Entry Date: 2024
Accession Number: EJ1413191
Database: ERIC