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The Student as User: Mapping Student Experiences of Platformisation in Higher Education

Title: The Student as User: Mapping Student Experiences of Platformisation in Higher Education
Language: English
Authors: Joe Noteboom (ORCID 0000-0003-1983-8850)
Source: Learning, Media and Technology. 2025 50(1):29-43.
Availability: Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Peer Reviewed: Y
Page Count: 15
Publication Date: 2025
Document Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Descriptors: Foreign Countries; Educational Technology; Usability; Learning Management Systems; Student Attitudes; Graduate Students; Undergraduate Students; Personal Autonomy
Geographic Terms: United Kingdom (Scotland)
DOI: 10.1080/17439884.2024.2414055
ISSN: 1743-9884; 1743-9892
Abstract: This article builds on emerging accounts of the 'student as user' to explore platformisation in higher education from the perspectives of students. While existing scholarship on platformisation and assetisation has highlighted important concerns about the distribution of power and value in contemporary higher education, much of this literature privileges a top-down focus on the edtech industry or the workings of particular platforms at the expense of lived experience. Departing from this critique, I explore what platformisation looks and feels like in the lives of students by presenting 'platform maps' created and narrated by university students in Scotland. The accounts show how student agency is enabled, constrained and shaped by platformisation and how students come to depend on platforms in their everyday lives. In the process, students' lives and higher education more broadly become entangled with dynamics of platformisation in complicated and problematic ways.
Abstractor: As Provided
Entry Date: 2025
Accession Number: EJ1465210
Database: ERIC