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When to Use ChatGPT: An Exploratory Development of a 2X2 Matrix Framework

Title: When to Use ChatGPT: An Exploratory Development of a 2X2 Matrix Framework
Language: English
Authors: David R. Firth; Adam Gonzales; Michelle Louch; Bryan Hammer
Source: Information Systems Education Journal. 2025 23(3):52-62.
Availability: Information Systems and Computing Academic Professionals. Box 488, Wrightsville Beach, NC 28480. e-mail: publisher@isedj.org; Web site: http://isedj.org
Peer Reviewed: Y
Page Count: 11
Publication Date: 2025
Intended Audience: Teachers; Students
Document Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education; Postsecondary Education
Descriptors: Artificial Intelligence; Computer Software; Synchronous Communication; Information Systems; Cheating; Technology Uses in Education; Computer Science; Career Readiness; Teacher Response; Higher Education
ISSN: 1545-679X
Abstract: ChatGPT is having an impact on students, and information systems (IS) and computing academic professionals alike. Our goal for this paper is to help faculty and students know the conditions in which generative AI such as ChatGPT should or should not be used. To that end, we describe the development of a 2x2 matrix. On the horizontal axis we have the faculty member, and on the vertical axis we have the student. The faculty member is dichotomized into being there to just give a grade or being there to teach a skillset. The student is similarly dichotomized into being there to just get a grade or being there to learn a skillset. This dialectic expresses the real and important tension between the actions and intentions of faculty and students, and we use it to develop a framework as to when each should use ChatGPT. For each of the four quadrants of the 2x2 matrix we discuss three challenges facing IS and computing education: 1) cheating by students, 2) career readiness of students, and 3) faculty response. Important directions for future research are also provided.
Abstractor: As Provided
Entry Date: 2025
Accession Number: EJ1468082
Database: ERIC