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Optimising the Blend of In-Person and Online Mathematics Support: The Student Perspective

Title: Optimising the Blend of In-Person and Online Mathematics Support: The Student Perspective
Language: English
Authors: Claire Mullen (ORCID 0000-0002-4118-9247); Anthony Cronin (ORCID 0000-0001-6115-1564); Jim Pettigrew (ORCID 0000-0002-3816-5607); Donald Shearman (ORCID 0000-0003-0362-5869); Leanne Rylands (ORCID 0000-0002-1908-8706)
Source: International Journal of Mathematical Education in Science and Technology. 2025 56(2):275-295.
Availability: Taylor & Francis. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Peer Reviewed: Y
Page Count: 21
Publication Date: 2025
Document Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Descriptors: Online Courses; In Person Learning; Mathematics Instruction; Blended Learning; College Students; Student Attitudes; College Mathematics; Technology Uses in Education; Statistics Education; Foreign Countries; Student Needs; Help Seeking; Educational Environment; Services
Geographic Terms: Ireland (Dublin)
DOI: 10.1080/0020739X.2023.2226153
ISSN: 0020-739X; 1464-5211
Abstract: This paper explores the provision of online and in-person mathematics support from the student perspective. We compare and contrast online, in-person and hybrid formats of mathematics support offerings between two universities from opposite sides of the globe by presenting analysis of 227 student responses to six surveys. Three surveys were conducted at each institution, based on students' use of mathematics support in both in-person and the wholly online settings, and those who had used only online or only in-person support. Students rated the quality and importance of eleven support aspects based on their experience of online and/or in-person support, and indicated their future format preference across a range of scenarios. Students' suggestions for improvements to both formats were also gathered. Results highlight the differences and similarities of the online and in-person experiences, with statistically significant differences between support formats found in four quality ratings, two importance ratings, and in seven of the ten questions on future format preferences. Findings suggest a hybrid model of support is desired by students going forward. The discussion of students' views presented will enhance practitioners' efforts in optimising the blend of online and in-person mathematics support.
Abstractor: As Provided
Entry Date: 2025
Accession Number: EJ1470082
Database: ERIC