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Analysing Nontraditional Students' ChatGPT Interaction, Engagement, Self-Efficacy and Performance: A Mixed-Methods Approach

Title: Analysing Nontraditional Students' ChatGPT Interaction, Engagement, Self-Efficacy and Performance: A Mixed-Methods Approach
Language: English
Authors: Mohan Yang (ORCID 0000-0003-0856-0814); Shiyan Jiang (ORCID 0000-0003-4781-846X); Belle Li; Kristin Herman; Tian Luo; Shanan Chappell Moots; Nolan Lovett
Source: British Journal of Educational Technology. 2025 56(5):1973-2000.
Availability: Wiley. Available from: John Wiley & Sons, Inc. 111 River Street, Hoboken, NJ 07030. Tel: 800-835-6770; e-mail: cs-journals@wiley.com; Web site: https://www.wiley.com/en-us
Peer Reviewed: Y
Page Count: 28
Publication Date: 2025
Document Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Descriptors: Nontraditional Students; Artificial Intelligence; Technology Uses in Education; Man Machine Systems; Interaction; Learner Engagement; Self Efficacy; Academic Achievement; Performance; College Students; Predictor Variables; Prompting; Novices; Resistance (Psychology); Computer Attitudes; Adoption (Ideas); Assignments; Digital Literacy
DOI: 10.1111/bjet.13588
ISSN: 0007-1013; 1467-8535
Abstract: Generative artificial intelligence brings opportunities and unique challenges to nontraditional higher education students, stemming, in part, from the experience of the digital divide. Providing access and practice is critical to bridge this divide and equip students with needed digital competencies. This mixed-methods study investigated how nontraditional higher education students interact with ChatGPT in multiple courses and examined relationships between ChatGPT interactions, engagement, self-efficacy and performance. Data were collected from 73 undergraduate and graduate students through chat logs, course reflections and artefacts, surveys and interviews. ChatGPT interactions were analysed using four metrics: prompt number, depth of knowledge (DoK), prompt relevance and originality. Results showed that ChatGPT prompt numbers ([beta] = 0.256, p < 0.03) and engagement ([beta] = 0.267, p < 0.05) significantly predicted performance, while self-efficacy did not. Students' DoK (r = 0.40, p < 0.01) and prompt relevance (r = 0.42, p < 0.01) were positively correlated with performance. Text mining analysis identified distinct interaction patterns, with 'strategic inquirers' demonstrating significantly higher performance than 'exploratory inquirers' through more sophisticated follow-up questioning. Qualitative findings revealed that while most students were first-time ChatGPT users who initially showed resistance, they developed growing acceptance. Still, students tended to use ChatGPT sparingly and, even then, as only a starting point for assignments. The study highlights the need for targeted guidance in prompt engineering and AI literacy training to help nontraditional higher education students leverage ChatGPT more effectively for higher-order thinking tasks.
Abstractor: As Provided
Entry Date: 2025
Accession Number: EJ1480022
Database: ERIC