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A Modest Futurist Manifesto for Reimagining Communication Centers in a Critical AI Landscape

Title: A Modest Futurist Manifesto for Reimagining Communication Centers in a Critical AI Landscape
Language: English
Authors: Kirsti Cole; Roy Schwartzman (ORCID 0000-0003-3890-282X)
Source: Communication Center Journal. 2025 11(1).
Availability: National Association of Communication Centers. 738 South Mason Street MSC 1023, Harrisonburg, VA 22807. e-mail: ccj_editor@uncg.edu; Web site: https://janeway.uncpress.org/ccj/
Peer Reviewed: Y
Page Count: 22
Publication Date: 2025
Intended Audience: Researchers; Practitioners
Document Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education; Postsecondary Education
Descriptors: Artificial Intelligence; Models; Academic Support Services; Communication Skills; Technology Integration; Barriers; Opportunities; Educational Change; Ethics; Environmental Influences; Teaching Methods; Educational Cooperation; Man Machine Systems; Communication (Thought Transfer); Technology Uses in Education; Higher Education
ISSN: 2575-694X
Abstract: This manifesto proposes a critical framework for integrating artificial intelligence into communication centers while addressing ethical, environmental, and pedagogical concerns. Drawing from Donna Haraway's Cyborg Manifesto and critiques in the Refusing GenAI manifesto, the authors advocate hybrid models that position communication centers as dynamic spaces where human expertise and AI capabilities collaborate rather than compete. The article challenges the false binary of AI as either technological savior or threat, instead proposing AI as a collaborative tool that enhances rather than replaces human creativity and critical thinking. The authors identify key challenges including AI's environmental impact, labor exploitation, and perpetuation of bias, while outlining opportunities for cyborg communication models that merge human consultants, students, and AI systems. Three emergent roles for communication center staff are proposed: defining relationships with AI, implementing "humans-first" approaches that prioritize human ideation before AI assistance, and serving as AI alignment agents who ensure ethical AI usage. The manifesto emphasizes developing critical AI literacy through transparent guidelines, dialogic AI interaction ("more chat, less bot"), and strategic prompt engineering. Addressing academic integrity concerns, the authors recommend moving beyond punitive measures toward proactive strategies that frame AI as a supplement to human creativity. The article concludes by identifying gaps in longitudinal research on AI's impact on communication competency development and calls for evidence-based approaches to AI integration that align with institutional values and educational objectives.
Abstractor: As Provided
Entry Date: 2026
Accession Number: EJ1499723
Database: ERIC