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Toward a Justice-Oriented Professionalism: Lessons Learned from a Critical Service-Learning Project in a Professional Writing Course

Title: Toward a Justice-Oriented Professionalism: Lessons Learned from a Critical Service-Learning Project in a Professional Writing Course
Language: English
Authors: Renea C. Frey (ORCID 0000-0001-5148-1420); Jeffrey M. Gerding (ORCID 0000-0002-6285-6811); Ethan Nichols (ORCID 0009-0005-4747-2149); Danielle Stone (ORCID 0009-0007-1275-6621)
Source: Journal of Technical Writing and Communication. 2026 56(3):242-267.
Availability: SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: https://sagepub.com
Peer Reviewed: Y
Page Count: 26
Publication Date: 2026
Document Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Descriptors: Professionalism; Service Learning; Social Justice; Religious Colleges; Catholic Schools; Writing Instruction; Writing Assignments; Liberal Arts; Technical Writing; Student Attitudes; Institutional Mission; Values; College Students; Consciousness Raising
Geographic Terms: Ohio (Cincinnati)
DOI: 10.1177/00472816251405774
ISSN: 0047-2816; 1541-3780
Abstract: This article examines a multi-year study of a client-based, critical service-learning project embedded in a Professional Writing course at a Jesuit Catholic university. Drawing on surveys and interviews with students across six course sections, the study explores how students perceived service learning, which aspects of the project most shaped their learning, and how the university's mission informed their understanding of service and professionalism. Findings reveal that while students often entered the course with conventional assumptions about service as charity and professionalism as formality, many came to adopt a more relational, justice-oriented view of professional communication. By engaging with real clients--many of whom face structural inequities--students encountered the human realities behind workplace writing and began to see professionalism as a flexible, context-responsive ethic grounded in care and reciprocity. This article proposes the concept of justice-oriented professionalism as a reimagined model for technical and professional communication, one aligned with critical pedagogy, social justice, and relational responsiveness.
Abstractor: As Provided
Entry Date: 2026
Accession Number: EJ1507815
Database: ERIC