Health Maintenance Organization (HMO) Performance and Consumer Complaints: An Empirical Study of Frustrating HMO Activities
| Title: | Health Maintenance Organization (HMO) Performance and Consumer Complaints: An Empirical Study of Frustrating HMO Activities |
|---|---|
| Authors: | Born, Patricia H; Query, J Tim |
| Source: | Hospital Topics ; volume 82, issue 1, page 2-9 ; ISSN 0018-5868 1939-9278 |
| Publisher Information: | Informa UK Limited |
| Publication Year: | 2004 |
| Document Type: | article in journal/newspaper |
| Language: | English |
| DOI: | 10.3200/htps.82.1.2-9 |
| DOI: | 10.3200/HTPS.82.1.2-9 |
| Availability: | https://doi.org/10.3200/htps.82.1.2-9; http://www.tandfonline.com/doi/pdf/10.3200/HTPS.82.1.2-9 |
| Accession Number: | edsbas.136F569C |
| Database: | BASE |