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Managerial strategies for integrated care: Health care provider engagement in the iCOACH project

Title: Managerial strategies for integrated care: Health care provider engagement in the iCOACH project
Authors: Shaw, James; Baker, G. Ross; Gutberg, Jennifer; Barnsley, Jan; Steele Gray, Carolyn; Breton, Mylaine; Belzile, Louise; Guillette, Maxime; Embuldeniya, Gayathri; McKillop, Ann; Wodchis, Walter; Sheridan, Nicolette; Parsons, John; Kenealy, Tim
Source: International Journal of Integrated Care; Vol. 17: Annual Conference Supplement 2017; A147 ; 1568-4156
Publisher Information: Ubiquity Press
Publication Year: 2017
Collection: International Journal of Integrated Care (IJIC)
Subject Terms: implementation; leadership; organization studies; integrated care
Description: Introduction: The implementation of integrated care involves efforts to engage health care providers in a vision of health care delivery that includes coordination and collaboration for the care of individual clients. The processes by which health care providers engage with an organizational vision for integrated care, and the challenges associated with encouraging health care providers to adopt integrated practices remain under-explored in the research literature.Theory/Method: This paper reports initial findings on health care provider engagement in efforts to implement integrated community-based primary health care from the iCOACH project (Integrated Care for Older Adults with Complex Health Needs). The research project draws on in-depth international case studies of organizations in 3 jurisdictions: Ontario, Canada (n=3), Quebec, Canada (n=3), and New Zealand (n=3). Drawing on the theory of institutional logics, this report will include data from health care provider and organizational management/leadership interviews across all 9 case studies.Results: Preliminary findings suggest that health care providers respond to organizations’ visions for integrated care differently depending on whether they feel supported to practice in more integrated ways. Even within a single organization, health care providers may enact or resist the organizational vision (and thus institutional logic) toward integrated care depending on the extent to which they feel engaged. Managerial approaches were found to be of central importance, helping to determine the extent to which health care providers adopted more integrated practices in the provision of everyday care delivery. These findings were illustrated across case studies in each of the 3 study jurisdictions.Discussion: Although these qualitative data only represent preliminary analysis, they point to the importance of managerial engagement strategies to promote health care provider buy-in to an organizational vision of more integrated care. These early findings suggest that ...
Document Type: article in journal/newspaper
File Description: application/pdf
Language: English
Relation: https://account.ijic.org/index.php/up-j-ijic/article/view/3455/4231
DOI: 10.5334/ijic.3455
Availability: https://account.ijic.org/index.php/up-j-ijic/article/view/3455; https://doi.org/10.5334/ijic.3455
Rights: Copyright (c) 2017 The Author(s) ; https://creativecommons.org/licenses/by/4.0
Accession Number: edsbas.3E99167
Database: BASE