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Effective Organizational Leadership in the Implementation of Integrated Care; Lessons from 9 cases in the iCoach Project

Title: Effective Organizational Leadership in the Implementation of Integrated Care; Lessons from 9 cases in the iCoach Project
Authors: Baker, G. Ross; Shaw, Jay; Gutberg, Jennifer; Kenealy, Tim; Carswell, Peter; Breton, Mylaine; Belzile, Louise; Denis, Jean-Louis; Wodchis, Walter
Source: International Journal of Integrated Care; Vol. 17: WCIC Conference Supplement 2016; A81 ; 1568-4156
Publisher Information: Ubiquity Press
Publication Year: 2017
Collection: International Journal of Integrated Care (IJIC)
Subject Terms: integrated care; leadership; institutional logics; institutional entrepreneurship; distributed leadership
Description: Introduction: Policy makers in many countries are encouraging the development of integrated care strategies and the development of new models of integrated care. These new models require changes at a clinical or service level, organizational level and system level with strong leadership necessary at all three levels. Despite the key role of leadership in these efforts, there has been only limited study of what organizational leadership approach is successful in different contexts for integrated care.Theory/Methods: This paper analyses the organizational leadership behaviors and strategies in the iCOACH project (Integrated Care for Older Adults with Complex Health Needs) for 9 integrated care projects in 3 jurisdictions: New Zealand, and the Canadian provinces of Ontario and Quebec. Data are derived from interviews with leaders, policy makers and providers in these cases. We draw on institutional logics and institutional entrepreneurship theories to explore how leaders engaged external stakeholders and developed strategies to optimize the effectiveness of integrated care within and between their organizations in these different contexts.Results: There are concerted efforts to develop integrated care models of community based primary health care in all three jurisdictions. However, the policy environments vary in the latitude and resources provided to organizational leaders to develop organizational forms and networks. In Ontario and New Zealand there have been considerable variations in the nature of integrated care organizations and networks, while in Quebec the government has mandated new organizational forms and specified their relationships with other providers. Preliminary analysis of our data suggests that institutional entrepreneurship takes different forms in response to these environments, and other policy issues, such as the development of health care resources for Maori have also influenced the support and direction of integrated care. There is also variation in the entrepreneurial styles within and ...
Document Type: article in journal/newspaper
File Description: application/pdf
Language: English
Relation: https://account.ijic.org/index.php/up-j-ijic/article/view/3193/3966
DOI: 10.5334/ijic.3193
Availability: https://account.ijic.org/index.php/up-j-ijic/article/view/3193; https://doi.org/10.5334/ijic.3193
Rights: Copyright (c) 2017 The Author(s) ; https://creativecommons.org/licenses/by/4.0
Accession Number: edsbas.40F4B9B5
Database: BASE