IT and Firm Performance: Roles of Internal and External Specialists 1
| Title: | IT and Firm Performance: Roles of Internal and External Specialists 1 |
|---|---|
| Authors: | Jel Codes D |
| Contributors: | The Pennsylvania State University CiteSeerX Archives |
| Source: | http://is.jrc.ec.europa.eu/pages/ISG/innovation/documents/IToutsourcing_mm_etal_seville.pdf. |
| Publication Year: | 2012 |
| Collection: | CiteSeerX |
| Subject Terms: | Labor productivity; Information technology; External labor; Outsourcing; Finland |
| Description: | VERY PRELIMINARY AND VERY INCOMPLETE, PLEASE DO NOT QUOTE!! Abstract: We study labor productivity effects of employees ’ information technology (IT) use with par-ticular interest on the support provided by both internal and external IT specialists (outsourcing). The labor share of internal IT specialists has grown steadily from about 4 % in 1995 to about 7 % in 2010. In 2004 some 42 % of employees were exposed to the efforts of external IT specialists; in 2010 the corres-ponding share was 53%. Our pooled estimation results suggest that using a computer at work makes a worker about 20 % more productive. Users with access to external IT specialists are considerably more productive than those accessing internal IT specialists. The latter observation is confirmed by our fixed-effects estimates that remove all time-invariant firm-specific factors. We also find some indication of complementarity between the efforts of internal and external IT specialists |
| Document Type: | text |
| File Description: | application/pdf |
| Language: | English |
| Relation: | http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.686.608; http://is.jrc.ec.europa.eu/pages/ISG/innovation/documents/IToutsourcing_mm_etal_seville.pdf |
| Availability: | http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.686.608; http://is.jrc.ec.europa.eu/pages/ISG/innovation/documents/IToutsourcing_mm_etal_seville.pdf |
| Rights: | Metadata may be used without restrictions as long as the oai identifier remains attached to it. |
| Accession Number: | edsbas.4B0C6CC8 |
| Database: | BASE |