| Title: |
Co-creating end-user roles:Understanding the new variety of user involvement in public sector innovation |
| Authors: |
Lipp, Benjamin; Baudrin, Mathieu; Cuevas-Garcia, Carlos; Pepponi, Federica; Rozwadowska, Magdalena; Tsui, Shelly |
| Source: |
Lipp, B, Baudrin, M, Cuevas-Garcia, C, Pepponi, F, Rozwadowska, M & Tsui, S 2023, 'Co-creating end-user roles : Understanding the new variety of user involvement in public sector innovation', Science and Public Policy, vol. 50, no. 1, pp. 146–159. https://doi.org/10.1093/scipol/scac050 |
| Publication Year: |
2023 |
| Subject Terms: |
co-creation; innovation policy; public sector innovation; science and technology studies; users |
| Description: |
Co-creation has become a major concern in science and public policy. It aims to give a more central role to end users in producing (public sector) innovation outcomes. This leads to a new variety of end user roles in innovation activities and poses challenges for both practitioners and policy makers. We offer an in-depth, comparative analysis of such end user roles in three cases of co-creative public sector innovation across Europe. We argue that the definition of particular end user roles is crucial in shaping both the inclusiveness and outcomes of co-creative innovation. We offer a typology of end user roles and their respective limits and potentials with regard to co-creation. Our analysis suggests that, for co-creation to produce useful and legitimate outcomes, the process by which roles are assigned to and negotiated with end users must be part of the co-creative process itself. |
| Document Type: |
article in journal/newspaper |
| File Description: |
application/pdf |
| Language: |
English |
| ISSN: |
0302-3427 |
| Relation: |
info:eu-repo/semantics/altIdentifier/pissn/0302-3427 |
| DOI: |
10.1093/scipol/scac050 |
| Availability: |
https://research.tue.nl/en/publications/2269d687-4b81-4b6d-975b-cfbd5c9d047f; https://doi.org/10.1093/scipol/scac050; https://pure.tue.nl/ws/files/293600803/scac050.pdf; https://www.scopus.com/pages/publications/85160244812 |
| Rights: |
info:eu-repo/semantics/openAccess |
| Accession Number: |
edsbas.6DC1AB9 |
| Database: |
BASE |