Assessing patient satisfaction with emergency department care delivery using a patient experience framework
| Title: | Assessing patient satisfaction with emergency department care delivery using a patient experience framework |
|---|---|
| Authors: | Ferrand, Yann B.; Fredendall, Lawrence D.; Siemens, Jennifer C.; Weathers, Danny; Pirrallo, Ronald G.; Bitner, Matthew D. |
| Source: | Quality Management Journal ; volume 29, issue 3, page 160-182 ; ISSN 1068-6967 2575-6222 |
| Publisher Information: | Informa UK Limited |
| Publication Year: | 2022 |
| Document Type: | article in journal/newspaper |
| Language: | English |
| DOI: | 10.1080/10686967.2022.2083037 |
| Availability: | https://doi.org/10.1080/10686967.2022.2083037; https://www.tandfonline.com/doi/pdf/10.1080/10686967.2022.2083037 |
| Accession Number: | edsbas.7A3D5447 |
| Database: | BASE |