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Adoption of software as a service in Indonesia: Examining the influence of organizational factors

Title: Adoption of software as a service in Indonesia: Examining the influence of organizational factors
Authors: van de Weerd, Inge; Mangula, Ivonne Sartika; Brinkkemper, Sjaak; Afd Intelligent Software Systems; Sub Algemeen Software Systems; Sub Software Production; Intelligent Software Systems
Publication Year: 2016
Subject Terms: Adoption; Indonesia; Organizational readiness; Organizational size; Software as a service; Top management support; Taverne; Management Information Systems; Information Systems; Information Systems and Management
Description: In this study, we investigated the organizational factors that influenced Indonesian companies in their decision to adopt software as a service (SaaS). Based on a multiple-case study of 18 Indonesian companies, we identified three patterns: Top management support is an enabler for SaaS adoption; small to medium-sized enterprises (SMEs) are more likely to adopt SaaS than large companies; and organizational readiness is not an enabler for SaaS adoption. The last two patterns contradict existing information technology (IT) innovation adoption research. We explain this by examining the nature of SaaS as an IT innovation and the characteristics of Indonesia as a developing country.
Document Type: article in journal/newspaper
File Description: application/pdf
Language: English
ISSN: 0378-7206
Relation: https://dspace.library.uu.nl/handle/1874/469315
Availability: https://dspace.library.uu.nl/handle/1874/469315
Rights: info:eu-repo/semantics/OpenAccess
Accession Number: edsbas.A036ADDF
Database: BASE