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Closing the Deal:A Cross-Cultural Comparison of Treatment Resistance

Title: Closing the Deal:A Cross-Cultural Comparison of Treatment Resistance
Authors: Bergen, Clara; Stivers, Tanya; Barnes, Rebecca K.; Heritage, John; McCabe, Rose; Thompson, Laura; Toerien, Merran
Source: Bergen, C, Stivers, T, Barnes, R K, Heritage, J, McCabe, R, Thompson, L & Toerien, M 2018, 'Closing the Deal : A Cross-Cultural Comparison of Treatment Resistance', Health Communication, vol. 33, no. 11, pp. 1377-1388. https://doi.org/10.1080/10410236.2017.1350917
Publication Year: 2018
Collection: University of Bristol: Bristol Reserach
Subject Terms: PRESCRIBING RATES; Treatment resistance; DOCTOR-PATIENT COMMUNICATION; CONVERSATION ANALYSIS; CROSS - NATIONAL COMPARISON
Description: This study investigates patient resistance to doctors’ treatment recommendations in a cross-national comparison of primary care. Through this lens, we explore English and American patients’ enacted priorities, expectations, and assumptions about treating routine illnesses with prescription versus over-the-counter medications. We perform a detailed analysis of 304 (American) and 393 (English) naturally occurring treatment discussions and conclude that American and English patients tend to use treatment resistance in different prescribing contexts to pursue different ends. While American patients are most likely to resist recommendations for non-prescription treatment and display an expectation for prescription treatment in these interactions, English patients show a high level of resistance to recommendations for all types of treatment and display an expectation of cautious prescribing. These behavioral trends reflect broader structural forces unique to each national context and ultimately maintain distinct cultural norms of good-practice prescribing.
Document Type: article in journal/newspaper
File Description: application/pdf
Language: English
Relation: info:eu-repo/semantics/altIdentifier/pmid/28872891; info:eu-repo/semantics/altIdentifier/hdl/https://hdl.handle.net/1983/e9495ec7-3fa5-48f9-b778-ef16aa29d2d4
DOI: 10.1080/10410236.2017.1350917
Availability: https://hdl.handle.net/1983/e9495ec7-3fa5-48f9-b778-ef16aa29d2d4; https://research-information.bris.ac.uk/en/publications/e9495ec7-3fa5-48f9-b778-ef16aa29d2d4; https://doi.org/10.1080/10410236.2017.1350917; https://research-information.bris.ac.uk/ws/files/121475146/6._CTD_Submission_D12.pdf; https://www.scopus.com/pages/publications/85029443652
Rights: info:eu-repo/semantics/openAccess
Accession Number: edsbas.C245159D
Database: BASE