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From Information to Choice: A Critical Inquiry Into Visualization Tools for Decision Making

Title: From Information to Choice: A Critical Inquiry Into Visualization Tools for Decision Making
Authors: Oral, Başak; Chawla, Ria; Wijkstra, Michel; Mahyar, Narges; Dimara, Evanthia; Visualisation and Graphics; Sub Visualisation and Graphics
Publication Year: 2024
Subject Terms: Data visualization; Decision making; Filtering; MCDM; Surveys; Task analysis; Urban areas; design; interaction; multi-criteria decision making; review; state of the art; survey; visualization; Taverne; Software; Signal Processing; Computer Vision and Pattern Recognition; Computer Graphics and Computer-Aided Design
Description: In the face of complex decisions, people often engage in a three-stage process that spans from (1) exploring and analyzing pertinent information (intelligence); (2) generating and exploring alternative options (design); and ultimately culminating in (3) selecting the optimal decision by evaluating discerning criteria (choice). We can fairly assume that all good visualizations aid in the 'intelligence' stage by enabling data exploration and analysis. Yet, to what degree and how do visualization systems currently support the other decision making stages, namely 'design' and 'choice'? To further explore this question, we conducted a comprehensive review of decision-focused visualization tools by examining publications in major visualization journals and conferences, including VIS, EuroVis, and CHI, spanning all available years. We employed a deductive coding method and in-depth analysis to assess whether and how visualization tools support design and choice. Specifically, we examined each visualization tool by (i) its degree of visibility for displaying decision alternatives, criteria, and preferences, and (ii) its degree of flexibility for offering means to manipulate the decision alternatives, criteria, and preferences with interactions such as adding, modifying, changing mapping, and filtering. Our review highlights the opportunities and challenges that decision-focused visualization tools face in realizing their full potential to support all stages of the decision making process. It reveals a surprising scarcity of tools that support all stages, and while most tools excel in offering visibility for decision criteria and alternatives, the degree of flexibility to manipulate these elements is often limited, and the lack of tools that accommodate decision preferences and their elicitation is notable. Based on our findings, to better support the choice stage, future research could explore enhancing flexibility levels and variety, exploring novel visualization paradigms, increasing algorithmic support, and ensuring ...
Document Type: article in journal/newspaper
File Description: application/pdf
Language: English
ISSN: 1077-2626
Relation: https://dspace.library.uu.nl/handle/1874/434214
Availability: https://dspace.library.uu.nl/handle/1874/434214
Rights: info:eu-repo/semantics/OpenAccess
Accession Number: edsbas.EC79A0D3
Database: BASE