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INTERNET OF THINGS (IoT) IN HOSPITALITY

Title: INTERNET OF THINGS (IoT) IN HOSPITALITY
Authors: Sivakumar R D, Assistant Professor, Department of Computer Science; Brindha S, Former Assistant Professor of Business Administration
Publisher Information: Indian Journal of Research and Development Systems in Technologization
Publication Year: 2024
Collection: Zenodo
Subject Terms: Internet of Things (IoT); Hotels; Restaurants; Guest services; Smart room controls; Personalized services; Operational efficiency; Energy consumption; Inventory management; Supply chain; Access control systems; Data security
Description: The Internet of Things, (IoT) has resulted into fundamental transformations in many areas, and the recreation sector is one of them. This meet explains the communication of IoT in the hospitality sector. In the context of hospitality industry, the hotel sector, resort sector, food-based businesses, and other service-related enterprises fall into this category. Through the application of IoT services these places could considerably upgrade the overall experience of visitors and boost their operational effectiveness. Among the many areas where IoT has contributed are guest services, which stand out the most. In the IoT devices category, smart room controls offer guests the opportunity to personalize the room environment, which includes the temperature, brightness, and entertainment facilities, by using mobile apps or voice assistants. Also, moreover, connected devices provide personalized services directly, for instance, intelligent mirrors that can display beneficial information or Internet of Things enabled concierge services that allow customers to communicate with staff any time they want. IoT acts as a vital enabler for operations efficiency. For instance, hotels can employ IoT enabled monitoring and control systems that can adapt to the level of occupancy like smart thermostats and lighting systems that adjust as occupancy levels change. As such, resource monitoring and inventory management solutions enabled by IoT can be highly useful in this context as they help to streamline supply chain processes by lowering costs and improving inventory control. In the field of security and safety, smart devices based solutions introduce high precision object tracking and monitoring. The Network systems including the cameras, sensors and access control, make it possible to monitor places in real-time and hence guarantee the safety of the guests and prevent access of unauthorized people. Along with this, IoT-powering maintenance and facility management systems make it possible to carry out predictive maintenance that can ...
Document Type: article in journal/newspaper
Language: English
ISSN: 2584-2579
Relation: https://zenodo.org/communities/ijrdst/; https://zenodo.org/records/10940301; oai:zenodo.org:10940301; https://doi.org/10.5281/zenodo.10940301
DOI: 10.5281/zenodo.10940301
Availability: https://doi.org/10.5281/zenodo.10940301; https://zenodo.org/records/10940301
Rights: Creative Commons Attribution 4.0 International ; cc-by-4.0 ; https://creativecommons.org/licenses/by/4.0/legalcode
Accession Number: edsbas.F212F693
Database: BASE