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Excluded by design: a qualitative study of inequalities in health and social care innovation

Title: Excluded by design: a qualitative study of inequalities in health and social care innovation
Authors: Tooman TR; Frost H; Adams R; Anand A; Aujla N; Bareham B; Guthrie B; Hanratty B; Kaner E; O'Donnell A; Ogden ME; Pain HG; Shenkin SD; Mercer SW
Source: International Journal for Equity in Health, December 2026
Publisher Information: BioMed Central Ltd
Publication Year: 2026
Collection: Newcastle University Library ePrints Service
Description: © The Author(s) 2025. Background: Innovations, especially those involving digital technologies, are expanding rapidly in health and social care in many countries around the world, but the extent to which the needs of underserved populations are considered is unclear. The aim of this study was to explore if and how socioeconomic health inequalities are considered in the design and delivery of health and social care innovations in the United Kingdom. Methods: A qualitative study using 23 semi-structured interviews with a range of stakeholders involved in the development and delivery of innovations in health and social care in England and Scotland exploring 20 areas of innovation. Data were analysed thematically. Results: Of 20 innovation areas, only one explicitly focused on reducing health inequalities for people living in deprived areas. The remaining broadly fell into three groups: (1) ‘Aspirational intent’ where stakeholders hoped their work would benefit people living in deprived areas but active planning was not involved; (2) ‘Stymied intent’ where stakeholders were aware of health inequalities but faced systemic and structural constraints that limited their opportunities to tailor innovations to the needs of deprived populations; and (3) ‘No intent’ where stakeholders (over half of those interviewed) were apparently unaware or indifferent to health inequalities. The lack of consideration for innovations utilising digital technologies holds particular risks for widening health inequalities. Two additional cross-cutting themes - ‘The influence of funding’, and ‘The role of the third sector’ - were identified. Stakeholders reported including a focus on health inequalities when funders explicitly prioritised it. Conversely, a lack of funding significantly hindered stakeholders’ abilities to address health inequalities. The involvement and contribution of the third sector in tackling or mitigating the effects of health inequalities was commonly reported as an under-utilised and under-funded resource. ...
Document Type: article in journal/newspaper
File Description: application/pdf
Language: unknown
Relation: https://eprints.ncl.ac.uk/310260; https://eprints.ncl.ac.uk/fulltext.aspx?url=310260/139F3E59-1AE8-471E-8DA4-BEFC43C28EC2.pdf&pub_id=310260
Availability: https://eprints.ncl.ac.uk/310260
Rights: https://creativecommons.org/licenses/by-nc-nd/4.0/
Accession Number: edsbas.FA986798
Database: BASE