Business modeling for service engineering : a case study in the IT outsourcing domain
| Title: | Business modeling for service engineering : a case study in the IT outsourcing domain |
|---|---|
| Authors: | Scheithauer, Gregor; Kett, Holger; Kaiser, Joachim; Hackner, Susanne; Hu, Hao; Wirtz, Guido |
| Source: | Proceedings of the 2010 ACM Symposium on Applied Computing. :118-123 |
| Availability: | http://dl.acm.org/doi/10.1145/1774088.1774113 |
| Database: | ACM Full-Text Collection |