Enhancing Delivery Rider Experience: A Knowledge-Enhanced Framework for Short-Text Sentiment Analysis and Topic Mining Using ERNIE 3.0
| Title: | Enhancing Delivery Rider Experience: A Knowledge-Enhanced Framework for Short-Text Sentiment Analysis and Topic Mining Using ERNIE 3.0 |
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| Authors: | Lin, Ya; Deng, Yongsheng; Zhou, Keng; Yang, Wenyi |
| Source: | Proceedings of the 2025 2nd International Conference on Modeling, Natural Language Processing and Machine Learning. :278-282 |
| Availability: | http://dl.acm.org/doi/10.1145/3757110.3757158 |
| Database: | ACM Full-Text Collection |