Sometimes You Need Facts, and Sometimes a Hug: Understanding Older Adults' Preferences for Explanations in LLM-Based Conversational AI Systems
| Title: | Sometimes You Need Facts, and Sometimes a Hug: Understanding Older Adults' Preferences for Explanations in LLM-Based Conversational AI Systems |
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| Authors: | Mathur, Niharika; Zubatiy, Tamara; Rozga, Agata; Forlizzi, Jodi; D Mynatt, Elizabeth |
| Source: | Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems. :1-21 |
| Availability: | http://dl.acm.org/doi/10.1145/3772318.3790812 |
| Database: | ACM Full-Text Collection |