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Process Mining-Driven Optimization of Digital Customer Journeys Based on Audience Intervention Using the AI-DATA Model

Title: Process Mining-Driven Optimization of Digital Customer Journeys Based on Audience Intervention Using the AI-DATA Model
Authors: Muhle, Heidrun; Danter, Daniel; Sandler, Simone; Krauss, Oliver; Stockl, Andreas
Source: 2024 4th International Conference on Electrical, Computer, Communications and Mechatronics Engineering (ICECCME) Electrical, Computer, Communications and Mechatronics Engineering (ICECCME), 2024 4th International Conference on. :1-6 Nov, 2024
Relation: 2024 4th International Conference on Electrical, Computer, Communications and Mechatronics Engineering (ICECCME)
Database: IEEE Xplore Digital Library