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Evaluating Compliance Costs and Their Impact on User Satisfaction and Behavior: Insights from the e-Claim System at UPSI

Title: Evaluating Compliance Costs and Their Impact on User Satisfaction and Behavior: Insights from the e-Claim System at UPSI
Authors: Yahya, Sayed M. Arif S.; Bin Md Latip, Azrin; Jusoh, M. Abdullah
Source: 2025 22nd International Learning and Technology Conference (L&T) Learning and Technology Conference (L&T), 2025 22nd International. 22:222-227 Jan, 2025
Relation: 2025 22nd International Learning and Technology Conference (L&T)
Database: IEEE Xplore Digital Library