Intercultural management
| Titel: | Intercultural management / Nina Jacob |
|---|---|
| Verfasser: | |
| Veröffentlicht: | London [u.a.] : Kogan Page Ltd., 2003 |
| Umfang: | V, 250 S. |
| Format: | E-Book |
| Sprache: | Englisch |
| Schriftenreihe/ mehrbändiges Werk: |
MBA masterclass series |
| RVK-Notation: | Vorliegende Ausgabe: | Online-Ausg.: 2003. - Online-Ressource. |
| ISBN: | 0585443742 (Sekundärausgabe) ; 9780585443744 (Sekundärausgabe) |
| Hinweise zum Inhalt: |
Inhaltsbeschreibung der Sammlung und Zugangshinweise
|
X
- Acknowledgements
- p. vi
- Introduction
- p. 1
- 1
- Organizational structure and intercultural management
- p. 21
- Case study: Credit Suisse
- p. 21
- Academic discussion
- p. 33
- Conventional organizational structures of global organizations
- p. 40
- Structural mechanisms
- p. 43
- Cultural aspects of Japan, the United States and Europe
- p. 46
- Summary
- p. 52
- 2
- Communication and intercultural management
- p. 53
- Case study: Nestle
- p. 53
- Academic discussion
- p. 72
- Intercultural communication
- p. 72
- Intercultural relationships
- p. 81
- Effective corporate communication
- p. 82
- Summary
- p. 85
- 3
- Core values and intercultural management
- p. 86
- Case study: Nestle
- p. 86
- Academic discussion
- p. 95
- Skills in intercultural management: a core value
- p. 96
- Core values as ties that bind across cultures
- p. 98
- National cultures and corporate core values
- p. 107
- Core values and the integrationist/differentiation perspective on culture
- p. 114
- Summary
- p. 116
- 4
- Strategy and intercultural management
- p. 118
- BMW and 'glocalization': case study in intercultural management
- p. 118
- Academic discussion
- p. 123
- Corporate strategy and intercultural management
- p. 125
- Transnational collaborative arrangements
- p. 129
- Problems with global strategy
- p. 133
- Global strategy and local adaptation
- p. 137
- Advertising and corporate strategy
- p. 141
- Country manager and corporate strategy
- p. 144
- Summary
- p. 148
- 5
- Knowledge management and intercultural management
- p. 150
- Case study: IBM
- p. 150
- Academic discussion
- p. 159
- Problems with ignoring knowledge management
- p. 162
- The intranet
- p. 164
- The Internet
- p. 165
- Digital home entertainment products
- p. 169
- Media
- p. 171
- Leveraging knowledge management in transnational corporations
- p. 173
- Leadership in a knowledge management global corporation
- p. 176
- Summary
- p. 179
- 6
- Conflict resolution and intercultural management
- p. 180
- Case study: International Committee of the Red Cross
- p. 180
- Academic discussion
- p. 187
- Environmental turbulence for host organizations created by globalization
- p. 196
- Conflict arising out of different attitudes to ethics
- p. 197
- Conflict resolution strategy
- p. 199
- Conflict arising out of different attitudes to corporate culture
- p. 200
- Cultural conflict and management style
- p. 201
- Cultural conflict and leadership
- p. 203
- Summary
- p. 206
- 7
- Expatriate management and intercultural management
- p. 207
- Case study: ICAS
- p. 207
- Academic discussion
- p. 219
- Who expatriates are
- p. 220
- Elements of expatriate management
- p. 221
- Women expatriates
- p. 226
- Gaining acceptance as an expatriate manager
- p. 230
- Summary
- p. 234
- 8
- Conclusion: diagnosis and prognosis
- p. 235
- Diagnosis
- p. 235
- Prognosis for intercultural management
- p. 237
- References
- p. 239
- Index
- p. 246
