Business processes
| Titel: | Business processes : an archival science approach to collaborative decision making, records, and knowledge management / by Angelika Menne-Haritz |
|---|---|
| Verfasser: | |
| Veröffentlicht: | Dordrecht [u.a.] : Kluwer, 2004 |
| Umfang: | VII, 212 S. |
| Format: | Buch |
| Sprache: | Englisch |
| Schriftenreihe/ mehrbändiges Werk: |
The archivist's library ; 3 |
| RVK-Notation: |
·
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| ISBN: | 1402021976 ; 1402021984 |
| Hinweise zum Inhalt: |
Inhaltsverzeichnis
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X
- Introduction
- 1
- Decision Making Processes
- 1.1
- Research Methods
- 1.2
- Records
- 1.3
- Two Forms of Business Processes: Decision Making Versus Production Processes
- 1.4
- Decision Making
- 1.5
- Bureaucracy
- 1.6
- Systems Theory and Business Processes
- 2
- The Historical Shift from Committee to Paper Based Decision Making
- 2.1
- Monocratic Form
- 2.2
- Historical Forms of Oral Committee Based Government
- 2.3
- Basic Forms of Oral Deliberation in Historical Administrations
- 2.4
- Conceptual Orality of Writing
- 2.5
- Differentiation of Functional Competencies
- 2.6
- Committee Based Decision Making and Modern Bureaucratic Techniques
- 2.7
- Classical Collaborative Decision Making Processes
- 2.8
- Work Process Guidelines for the Central Ministries: Legacy from the Office Reform
- 2.9
- Business Processes in Post-war German Government
- 3
- Records
- 3.1
- Forms and Functions of Records and Files
- 3.2
- Organisational Backgrounds
- 4
- Functional Requirements of Open Communication Processes in Electronic Environments
- 4.1
- Needs of Autonomous Open Ended Processes
- 4.2
- Needs for Stability and Functions of Archives in Electronic Environments
- 4.3
- Archival Functions in Digital Environments
- Bibliography
- Index