Rethinking performance measurement
| Titel: | Rethinking performance measurement : beyond the balanced scorecard / Marshall W. Meyer |
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| Verfasser: | |
| Veröffentlicht: | Cambridge [u.a.] : Cambridge Univ. Press, 2002 |
| Umfang: | XIV, 202 S. : Ill. |
| Format: | E-Book |
| Sprache: | Englisch |
| RVK-Notation: |
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Vorliegende Ausgabe: | Online-Ausg.: 2004. - Online-Ressource. |
| ISBN: | 0511064632 (Sekundärausgabe) |
| Hinweise zum Inhalt: |
Inhaltsbeschreibung der Sammlung und Zugangshinweise
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X
- List of figures
- p. vii
- List of tables
- p. x
- Preface
- p. xi
- Introduction
- p. 1
- 1
- Why are performance measures so bad?
- p. 19
- 2
- The running down of performance measures
- p. 51
- 3
- In search of balance
- p. 81
- 4
- From cost drivers to revenue drivers
- p. 113
- 5
- Learning from ABPA
- p. 145
- 6
- Managing and strategizing with ABPA
- p. 168
- Notes
- p. 187
