Ordinary organizations

• Introduction
• p. 1

• 1
• Beyond 'Ordinary Men" and "Ordinary Germans"
• p. 18

• 1.1
• The failure of easy answers
• p. 21

• 1.2
• From the search for motives to the presentation of motives
• p. 31

• 1.3
• The motivation of organization members
• p. 36

• 2
• Identification with the Goal
• p. 44

• 2.1
• The formation of an antisemitic fictional consensus
• p. 46

• 2.2
• How ideological indoctrination secured an antisemitic fictional consensus
• p. 52

• 2.3
• From "impassive acceptance" to "active participation"
• p. 55

• 3
• Coercion
• p. 58

• 3.1
• Forced recruitment and barriers to exit
• p. 61

• 3.2
• Avoiding the membership issue in coercive organizations
• p. 65

• 3.3
• The limits of leeway
• p. 68

• 3.4
• The freedom in coercion
• p. 71

• 4
• Comradeship
• p. 74

• 4.1
• The pressure of comradeship and the formation of informal norms
• p. 75

• 4.2
• Levels in the formation of comradeship
• p. 78

• 4.3
• How are comradeship norms enforced?
• p. 81

• 4.4
• Mobilizing comradeship by granting leeway
• p. 85

• 5
• Money
• p. 88

• 5.1
• The function of regular remuneration for the battalion members
• p. 89

• 5.2
• Legalized enrichment through the dispossession of the Jewish population
• p. 91

• 5.3
• Enrichment beyond official forms of remuneration and reward
• p. 95

• 5.4
• The functionality of misappropriation
• p. 99

• 6
• The Attractiveness of Activities
• p. 102

• 6.1
• Inhibitions against killing and organizational strategies for overcoming them
• p. 104

• 6.2
• The production of motives: dehumanizing the victims
• p. 108

• 6.3
• An organizational culture of brutality
• p. 111

• 7
• The Generalization of Motives
• p. 114

• 7.1
• The different ways of presenting personal engagement
• p. 115

• 7.2
• Managing one's self-presentation
• p. 120

• 7.3
• The separation between goals and motives
• p. 124

• 8
• From Killers to Perpetrators
• p. 129

• 8.1
• The legalization of the state's use of violence
• p. 135

• 8.2
• Using violence in the gray zones of legality
• p. 139

• 8.3
• The shift in the concept of law under the Nazis
• p. 148

• 8.4
• Facilitating killing by legalizing it
• p. 152

• 9
• The Normality and Abnormality of Organizations
• p. 153

• 9.1
• Beyond the notion of "abnormal organizations"
• p. 155

• 9.2
• The expansion of zones of indifferences in organizations
• p. 159

• 9.3
• Understanding organizations: conclusions
• p. 167

• Appendix: The Sociological Approach and Empirical Basis
• p. 169

• Archives
• p. 179

• Notes
• p. 181

• References
• p. 258

• Index
• p. 306